UK

Cookie Policy for www.disneylorcana.com

Last Updated: June 2024

This Cookie Policy explains how Ravensburger ("we," "us," or "our") uses cookies and similar technologies on our website [https://www.disneylorcana.com] ("Website"). By using our Website, you agree to the use of cookies as described in this policy.

At www.disneylorcana.com, we are committed to protecting the privacy of all users. This policy outlines the types of cookies we use, their purposes, and provides you with options to manage your cookie preferences. Please take a moment to review our Cookie Policy, and if you have any questions or concerns, contact us at [[email protected]].

 

Thank you for choosing www.disneylorcana.com.

 

1. What are Cookies?

Cookies are small files of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

2. Cookies and your setting options

2.1 Use of cookies on this website

When you use our websites, cookies and similar technologies are stored on your computer. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the organisation that sets the cookie (in this case, us). Cookies cannot execute programmes or transfer viruses to your computer. They are used to make the website more user-friendly and effective overall.


We differentiate between cookies that are absolutely necessary for the technical functions of the website and optional cookies. The latter are used to make the website convenient and functional, to compile anonymous statistics on the use of our website in order to improve it and to show you advertising that is as relevant as possible - both on our website and on third-party websites. You decide which cookies you want to allow. However, you may not be able to use all the functions of the website if you do not allow cookies.

 

2.2 We use the following categories of cookies:

 

2.2.1 Technically necessary cookies

These cookies are always required so that the website can be displayed, is technically secure and some other basic functions of the website can be provided.


2.2.2 Convenience

These cookies simplify your use of the website and enable more convenient operation. For example, they allow us to show you items that you have placed in the shopping basket during a previous visit or save other settings that you have made so that you can always continue where you left off. The legal basis for this use is your consent , which you can revoke at any time by changing your settings, see section 2.4.


2.2.3 Statistics

These cookies enable the Ravensburger Group to statistically analyse visits to and use of our websites. These statistics enable us, for example, to determine visitor numbers and popular content and use this knowledge to improve our offering and our websites. All these statistics and associated data are anonymous. The legal basis for this use is your consent , which you can revoke at any time by changing your settings, see section 2.4.


2.2.4 Marketing

These cookies enable us to display personalised and particularly relevant content, including advertising, based on your interests. In order to personalise such content for you, we can evaluate your use of the Ravensburger websites of the above-mentioned companies and determine the relevant content and display it to you. For this purpose, we sometimes use external partners who also enable us to display personalised advertising on other websites. For this purpose, we transmit your data required to use our offers to our partners. These can be found in section 6.3 of this privacy policy. The legal basis for this use is your consent , which you can revoke at any time by changing your settings, see section 2.4.

 

2.3 Tools used

We use various tools that may differ from website to website. If the use of tools is based on your consent, you can give or revoke your consent as described in section 2.4.

 

 2.3.1 Friendly Captcha (bot/spam protection)

Our website uses the "Friendly Captcha" service (www.friendlycaptcha.com).

This service is provided by Friendly Captcha GmbH, Am Anger 3-5, 82237 Wörthsee, Germany.

 

Friendly Captcha is a solution that helps us to make it more difficult for automated programmes and scripts (so-called "bots") to use our website and thus to attack our systems and misuse our services.

 

For this purpose, we have integrated a programme code from Friendly Captcha into our website (e.g. for contact forms) so that the visitor's end device can establish a connection to the Friendly Captcha servers in order to receive a calculation task from Friendly Captcha. The visitor's end device solves the calculation task, which requires certain system resources, and sends the calculation result to our web server. This contacts the Friendly Captcha server via an interface and receives a response as to whether the end device has solved the calculation task correctly. Depending on the result, we can add security rules to requests via our website and, for example, process or reject them.

 

The data is used exclusively to protect against e.g. spam and bots (automated enquiries) as described above.

 

Friendly Captcha does not set or read any cookies on the visitor's end device.

IP addresses are only stored in hashed (i.e. mathematically alienated) and one-way encrypted form and do not allow us or Friendly Captcha to draw any conclusions about an individual person.

 

If personal data is stored, this data will be deleted within 30 days.

The legal basis for processing is our legitimate interest in protecting our website from unauthorised access by automated access, spam protection and protection against other attacks (e.g. mass requests).

 

Further information on data protection when using Friendly Captcha can be found at https://friendlycaptcha.com/legal/privacy-end-users/.


2.3.2 Web analysis with Matomo

a) We use the web analysis tool Matomo on our websites to analyse and check the use of our website. We can use the statistics obtained to improve our offering and make it more interesting for you as a user.

 

b) We primarily record the interactions between you as a user of the website and our website using cookies, device/browser data, IP addresses and website or app activities. We also record your IP address so that we, as the website operator, can obtain information about the country from which the respective user originates (so-called "IP location determination"). For your protection, however, the IP address is not displayed to us, but is completely masked and not stored. We do not store any personally identifiable information such as the user's email address. We store the anonymised web analysis data for an unlimited period of time.

 

c) We host Matomo on our own server structure within the European Union. There is therefore no transfer to third parties or outside the EU/EEA.

 

d) The legal basis for the collection and further processing of the information is your consent. You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. In apps, you can reset the advertising ID in the Android or iOS settings. You can revoke your consent via your cookie settings (Section 2.4).

 

e) The Matomo programme is an open source project. Information from the third-party provider on data protection can be found at matomo.org/privacy-policy/.

 
2.3.3 Integration of YouTube videos

a) We have integrated YouTube videos into our online offering, which are stored on YouTube.com and can be played directly from our website. The legal basis for the display of the videos is your consent, i.e. the integration only takes place with your consent.

 

YouTube is a service provided by YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, a company of the Google Group. The provider has certified itself in accordance with the Transatlantic Privacy Framework, so that on the basis of the EU Commission's adequacy decision on the USA, it can be assumed that this processing in the USA takes place at a level of data protection that is adequate for the EU. In addition, we have concluded the necessary data protection contracts with YouTube.

 

b) By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website, whereby the processing may take place on YouTube/Google servers in the USA. In addition, the above-mentioned basic data such as IP address and timestamp are transmitted. This takes place regardless of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your YouTube profile, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or customising its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide customised advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.

 

c) You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. The easiest way to withdraw your consent is via your cookie settings (Section 2.4).

 

d) Further information on the purpose and scope of data collection and its processing by YouTube can be found in the privacy policy. There you will also find further information on your rights and setting options to protect your privacy: www.google.de/intl/de/policies/privacy.

 

2.3.4 Integration of Google Maps

a) On some websites we use Google Maps, a service provided by Google (see section 4.3.1 on this and on data protection at Google in the USA). This allows us to show you interactive maps directly on the website and enables you to use the map function conveniently. The legal basis for the use of the maps is your consent, i.e. the integration only takes place with your consent.

 

b) By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In this respect, your data may be transmitted to Google servers in the USA (see also section 2.3.1). In addition, the above-mentioned basic data such as IP address and timestamp are transmitted. This takes place regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be assigned directly to your account. If you do not wish your data to be associated with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or customising its website. Such an analysis is carried out in particular (even for users who are not logged in) to provide customised advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

 

c) You can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. The easiest way to withdraw your consent is via your cookie settings (Section 2.4).

 

d) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider's privacy policy. There you will also find further information on your rights in this regard and setting options to protect your privacy: www.google.de/intl/de/policies/privacy.

 

2.4 Your setting options

Here you can select your personal settings and revoke your consent. 

 

3. Cookies We Use

The section below provides an overview of the cookies used on our Website, including details of each cookie's partner, domain, expiration time, and description. 

 

Partner: Ravensburger  

Domain: disneylorcana.com

Cookie: JSESSIONID  

Expiration time: session  

Description: Preserves user status across page views by storing session-related information. 

 

Partner: Ravensburger

Domain: disneylorcana.com

Cookie: tokenString

Expiration time: 5 minutes

Description: Used to store access string for our stores API to populate Google Maps. No user data is recorded.

 

Partner: Commanders Act 

Domain: disneylorcana.com 

Cookie: TC_PRIVACY  

Expiration time: 396 days  

Description: Keeps the selected cookie settings 

 

Partner: Commanders Act  

Domain: disneylorcana.com  

Cookie: TCID  

Expiration time: 1 year  

Description: Keeps the ID to the selected cookie settings 

 

Partner: Commanders Act  

Domain: disneylorcana.com

Cookie:  TCPID  

Expiration time: 1 year  

Description: Keeps the ID to the selected cookie settings 

 

Partner: Commanders Act  

Domain: disneylorcana.com

Cookie:  TC_PRIVACY_CENTER  

Expiration time: 396 days  

Description: Preserves the cookie categories settings    

 

Partner: Ravensburger  

Domain: disneylorcana.com  

Cookie: _pk_id  

Expiration time: 13 months  

Description: Used to store a few details about the user such as the unique visitor ID 

  

Partner: Ravensburger  

Domain: disneylorcana.com

Cookie: _pk_ses  

Expiration time: 30 minutes  

Description: Short lived cookies used to temporarily store data for the visit 

  

Partner: Ravensburger  

Domain: disneylorcana.com

Cookie: _pk_testcookies  

Expiration time: 1 second  

Description: Is created and should be then directly deleted (used to check whether the visitor’s browser supports cookies)  

 

Partner: Google

Domain: google.com

Cookie: NID

Expiration time: 184 days

Description: Added by youtube-nocookie as device identification for displaying videos hosted by Youtube in iframes.

 

4. Contact Us

For questions or concerns about our Cookies Policy, please contact us at [email protected].

 

5. Updates to the Policy

We may update this Cookie Policy from time to time.